Recommends

Menno32

Joined 2 years ago

Very pleased with care and service!. I normally don't write reviews but after reading the negative ones and seeing how old they were I figured I should let others know how great this office is to work with. My son's both got physicals at this office and it went great from setting the appointment to the appointment itself.

My youngest son decided to give Pop Warner Football a try this year and they require a special form that needs to be filled out. I called the office to ask if I could bring one by and they told me that they have the forms on hand and that the nurse would fill one out and fax it to me or I could swing by and pick it up. How great is that!

I would recommend this group to anyone!

Doesn't Recommend

ChellieV

Joined 4 years ago

Not even in the door and very skeptical.... I couldnt get an appointment for my newborn daughter for a month... because they dont consider her a newborn... because my water had the audacity to break in California and she wasnt born at the hospital here. A month for a newborn... rediculous. I also had to call the number 4 times before I got past the busy signal... they must not have many incoming lines. The woman I spoke to was snippy and rather unfriendly... so i made an appointment for next week with another pediatricians office... if i like them... why bother with this >.>

Doesn't Recommend

akelvin

Joined 6 years ago

Left hand, here's the Right Hand, Right Hand here's ... Where did the Left Hand go???. It was strange to see positive reviews about this doctor I must confess my confusion. I found their office someone average and lacking any warmth. When it was apparent that my son had nut allergies it was almost impossible to get the office to properly write the prescription so that 2 Epi-Pens could be allocated so that his Day Care would have one and I would have the other one. It took me faxing, calling, and re faxing to get the problem resolved and when the next year rolled around I faced similar difficulties. It just seemed to me that the staff wasn't relaying everything to the Doctor or visa versa, and that one staff member would fail to leave a note so that the staff member that was suppose to take care of things the next day would have a clue, but no. It's disappointing, but based on the quality of care available in Reno not surprising.

Doesn't Recommend

salton

Joined 5 years ago

No appointment. This office does not accept military insurance. (Tri care). I find this disrespectful to our members in the military and their families.

Recommends

rdobbs10

Joined 6 years ago

Great pediatrician - if you can get in!. Very hard to get an appointment for new patients - it took a few months on the schedule, but worth the wait! "Dr. Krista" was great with my children, they were completely at ease with her. Friendly staff, and wonderful 'shot lady' (the nurse who administers shots - I have never seen someone give vaccinations so quickly)