Reno >Doctors >
Surgeons >Berry, David P, Md - Urology Nevada
WORST EXPERIENCE EVER - STAFF DOES NOT CARE AT ALL!!!!! THEY LIE AND THEY ARE LAZY!!!.
We visited Dr. Freeman's office. After struggling with an undiagnosed condition for over 2 years, his office scheduled us knowing that the doctor would see us and then take off for 3 weeks the very next day. They saw us, ordered more tests and said see you in 23 days! Oh, and yes, they took our 300$ to be treated by them, but there was no treatment. We called to be scheduled with a different doctor in the practice who could treat us, and the first day, the girl on the phone lied to us and said she'd definitely get the doctor in touch with us before he left. Then she went on vacation the next day for 3 weeks. The second day, the girl on the phone told us to be patient and that the Dr would get to it after 4 pm ....but what she really meant was that they close at 4 pm and she won't have to deal with it for 3 weeks.
1. They *promised to obtain the bloodwork from our previous doctor BEFORE the INITIAL $300 appointment - they didn't do that
2. I'll make sure the DR. gets in touch with you today ---instead the girl took off for vacation
3. Be patient and He will DEFINITELY address this after 4 pm (day 2) ----another lie---they closed and no one was there after 4pm
4. Dr leaves for vacation tomorrow ---actually he was leaving in 3 days, but was in surgery for 2 days
5. Sure, Dr Freeman can treat you----No, this really meant...give us your money and we'll treat you in 30 days (1 week waiting for the appointment and 3 weeks of his vacation)
So, we didn't get treatment, got lied to, and if we had known he couldn't have treated us quickly or even over 2 weeks, we WOULD HAVE GONE SOMEWHERE ELSE TO AN HONEST DR.
Now we're out money, and still SUFFERING And they don't care at all.
The girls behind the counter don't even care about their own hygiene let alone someone else's health. My husband can't even work right now he's so sick, and they are just lazy LIARS!
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