Hotels >Eldorado Hotel Casino
BEST DAMN BKERY FOR DESERTS IN RENO!. I LOVE THIS PLACE'S BAKERY! ALL SORTS OF LUCIOUS DESERTS, CAKES, CREAM PUFFS FRUIT TARTS ETC. LOVE IT, LOVE IT, LOVE IT. LIKE THE ITALIAN PART OF THE BUFFET TOO. STAFF WAS VERY FRIENDLY AND ATTENTIVE. GREAT VALUE FOR THE MONEY.
Fun, Fun, Fun. I like their comps are very good. I like the fact that Circus Circus to Silver Legacy to El Dorado Hotels all connected. Many choices of things to do. A lot of things to do choices of three casinos resturants, and bars and you don't even have to go outside.
Editorial Review. Hotel and 81,000-square-foot casino offers more than 1,800 slots, 90 tables, three keno lounges, 12,400-square-foot convention center and a theater.
Great Weekend Getaway!.
My husband and I just had a wonderful two-night getaway to the Eldorado. We enjoyed a great dinner at Lastrada (you must try the mushroom ravilois) and saw their new cirque show. The room rate was excellent for the quality of the hotel and the show tickets were very resonable as well.
When we checked-in the front desk gal offered us an upgrade to a suite for 420 more. This is a must! The spa suites are absolutley amazing. The Eldorado may not be the biggest hotel in Reno, but it is certainly the best!!
Best Nightlife in Reno!. The Eldorado is the best hotel in Reno for entertainment. My husband and I stayed two nights recently and loved the show and Roxy's restaurant. The rooms had just been remodeled too and were wonderful. There is something to be said about staying at a little smaller casino where you get treated just a little bit better. I highly recommend this hotel for anyone traveling to Reno for a fun vacation!
Buffet & Bubinga Lounge. The buffet was good and by far the most reasonably priced, compared to the other casinos. I wouldn't recommend paying extra for the lobster though. It was small and overcooked. If you're into the club scene Bubinga Lounge was a fun place to dance and people watch! The downside: the bartenders were slow and not personable and the drinks are overpriced. The El Dorado is a great casino that has a variety of activities to keep you busy.
Roxys. Best Resturant for customer service, Waitstaff is best ever. The wine selection is top notch.
Whenever in Reno. My luck is money at Eldorado. Others not so good- but I also stay at the hotel each time too which adds to the love. Right on the strip, close the freeway and worth the cash- I recommend it.
Needs a Customer Service refresher.
The hotel room we stayed in was fine, but...
We had problems checking in (our internet rate was not going to be honored at first), the room (king-size bed) we wanted and reserved was not available, and on check-out our bill was incorrect.
We also noticed that when dining in their buffet, the staff started to close up the food area well before the restaurant closed, without even so much as a warning.
As far as the ElDorado experience, my first stay was my last!
Thank you for taking the time to let us know about your recent experience at the Eldorado. After reading your e-mail, I was very concerned to read about the challenges you experienced at the front desk when trying to check in and out of our hotel.
I would like to sincerely apologize on behalf of the Carano Family and the Eldorado Management Team first, for not providing you with the type of room you booked, and second for any challenge of miscommunication and incorrect billing you experienced at
the hotel front desk.
The Carano Family has built the Eldorado's reputation the last 32 years on quality, friendliness and service, and we really do try to consistently provide that for each of our guests who decide to stay with us. It is unfortunate that we missed the mark on the friendliness portion of your experience, and I am truly sorry. It was
Thank you for letting us know about this situation.
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