Shopping >Computer Extreme
Condescending, Rude, Poor Service, Out of Touch Rates!.
Had two horrible experiences:
First: I walked in to purchase an e-cig, was charged twice what they themselves retail it for online (discovered they had a site selling them post purchase), and the salesman swapped parts from my kit for parts from a less reliable system telling me it was there store policy.
Second: Took my laptop in to fix, got a quote for the work that was literally 3 times the value of the computer ($580 for a new Win 7 OS Upgrade, and the labor involved in cleaning my computer of some simple virus' and installing the upgrade itself). Unknown to them I am a software engineer and MS developer partner who was really looking for a reliable shop to send my clients when they have issues as I don't have time to code and fix computers at the same time. So I was being the secret shopper and trying to find a good place in Reno/Sparks area to use. I ended up finding Moondog as being as competent, reliable and honest as when I knew them 20 years ago.
In summary, if you want to get really ripped off and talked down too at the same time, go visit Tom at "Computer Extreme". You want honest, reasonably priced service go to Moondog. I also give PC Bee on Plumas St in Reno 4 of 5 stars too.
The only thing extreme about Computer Extreme are there prices, and ability to be rude pr*cks.
Total Rip-Off. Okay,had a problem with a desk top that I had recently purchased from this place,guy's name was Tom. It's less than 6 months old and it started having issues connecting to the internet. Took it down to the store and the kid behind the counter said Tom was out, but would have him give me a call. Long story short,the kid called back and said that they would fix it and tune it up for.....get this.....$159!!! HUH?? WTF? Nice customer service,eh? Well told them to leave it alone I'll try somewhere else. Went to Moondog down by the convention center on S.Virgina....guy fixed it,needed a driver,and I was out the door for $20!! I gave him a $5 spot just for being able to help me out so fast! GO TO MOONDOG for your computer needs!! Computer Extreme is EXTREMELY HORRIBLE!
These guys can fix ANYTHING!
If you want honest, fast, expert repairs, or the fastest super computer on the market.
This is the place. I am amazed at the quality and knowledge these people have.
I'll never go anywhere else.
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