Reno >Creative Colours
I finally found a place to return to.. I have been really pleased with the service here. They are really good about making sure you are satisfied. They call to remind you about appointments, to schedule new appointments, and to check if you are happy with their work. They also have a two week guarantee on their hair cuts so if you decide you don't like something, you can come back in to have it fixed. The owner gave me a cute and stylish hair cut. She listened to what I wanted and kept at it until it was just what I had envisioned. I then made another appointment with a new stylist who also did a good job. When it wasn't exactly how I had my hair done before, the owner put some finishing touches on it. The stylist also gave me a relaxing head massage while washing my hair. It was so nice!
Saved me!. I had a Salon 7 nightmare! Shirley came to my rescue by scheduling me a same-day appointment to have my haircolor repaired. Her main concern was the health and condition of my hair. She was able to expertly repair the color disaster created by Salon 7 and I am very pleased with the outcome. My hair is the color I originally wanted it and it is so soft and manageable. I was treated as I image Shirley would treat a friend. I won't go anywhere else from now on!
excellent. Awesome place!! Shirley worked hard getting my color corrected and right!
Creative Colours and Shirley Love.
I am VERY careful who cuts my hair and/or colours my hair. Shirley is THE best. From the beginning there have been no "oops" or "so sorrys." I have gotten so many compliments about the quality of my hair cut. Even my husband gave a rave review. I assure you the review from my husband is a first!
Please give Shirley a chance to give you the best cut and colour you can ever want.
one VERY picky AND satisfied customer
Great!. loved this place! We went looking for feather extensions and loved what we received! They had a great selection of feather and they were so cute! We had gone somewhere else and got feathers but there were no where near the quality of what we received at Creative Colours. Defiantly go here if you need any work done.
Awesome Feather Extensions!. I was looking for a salon to have feather extensions put in my hair. When I called Creative Colours I talked to Tamara on the phone. She was so friendly and was able to get me in the same day! Her recommendations on where to put the feather extensions were wonderful and I love the result. The price was so reasonable as well. I definetely recommend going there for feather extensions. I'll be returning for more feathers soon!
Excellent!. This place is amazing. Everyone is so nice. Shirley did a fantastic cut and color correction on my hair....I will never go anywhere else!
Tamara's response to 'be careful'. This is Tamara from Creative Colours and I take my reviews and work very seriously. It is important for people to know that my reviews are all 100% true and I have 10 years of experience and I take many next level cut and color classes regularly--> I am a good hair dresser and to compare me to Supercuts is a huge injustice and very disturbing. I cannot say why this client needed to so severely berate me publicly, for I GUARANTEE ALL OF MY WORK, AND ASKED HER AT THE TIME IF HER HAIR WAS WHAT SHE WANTED AND SHE SAID YES AND TIPPED ME $35(over 30% tip)!! If later she has lots to publicly complain about, then I would encourage her to improve her in person communication skills vs pointedly damage a hard earned quality reputation. It is true that we have a review program, but it is not in exchange for positive reviews, it is simply a system we have for our clients to share in their honest experiences and be allowed to sample a new service with us for their time= win/win. Read the details of the many reviews, clearly they are 100% genuine! A few months ago I went through a crazy period in life and I remember clearly the 'over the top' day that she refers to! The client who was 'too ash' spent the first 20+ minutes in consultation saying 'no orange, I only like ash,' and then was 'too ash,' but when she returned for her next color she said 'you were right, do it exactly the same..." and she will admit this is just her personality, she is always unhappy with her hair at first. The cut comment was a client that always complains about something, but returns only to me for years. The brow wax is the only negative wax client I have ever had and I fully responded to her concerns (her brows were perfect she simply wanted them HUGE) by refund and on google reviews. This reviewer told me she wanted a chunky weave and after the wash she said she wanted more lighter chunks around her face. I asked her if she was happy with the rest of her color and she said she was->finished roots MATCHED EXACTLY THE COLOR SHE CAME IN WITH--> golden! While I took the extra time to add in more highlights, I could have easily toned her hair. She specifically asked for high lift blond 'chunky' highlights, which she now calls white streaks! I do modern finish dry cutting and I do an invisible layering technique that my long haired clients love, which is the cut I gave this woman, that is anything but a 'supercuts' technique. In fact, I can't even have any one else cut my own hair anymore for no one seems to be able to master this technique. So I finish here with sending in regular clients to affirm my quality and can only hope that you who are reading will consider her extreme position and use my many other positive reviews in feeling confident in choosing Creative Colours : More than a Common Salon & Spa. Blessings
Supercuts level salon! Be careful!. Okay...well...I don't normally write negative reviews but I want to try to help someone from experiencing what I just did. I learned about Tamara on this site. Her salon is very cute and I was looking forward to having my color and cut done. I moved to Tahoe recently and had put off getting color and a cut for months out of fear. Well, my worst fears came true sadly at Tamara's hands. I ended up with massive white streaks and a brassy orangy color. The cut wasn't horrible but sort of what I would expect from Supercuts. Tamara has a lot of positive reviews so I felt safe only to discover she was giving clients a $70.00 discount off of any future service (nails, massage, etc.) in exchange for writing a nice review. Needless to say I'm now skeptical about online reviews. While I was at her salon the girl in front of me complained that she hated her color and had asked for no ash (her hair was very ashy), the woman who got a haircut after me (while I was in foil) said are you mad at your boyfriend today because you cut the front of my hair so short last time while you were talking about how upset you were at him, and another woman called while I was in her chair complaining about how much she hated the eyebrows she'd just had done, leading Tamara to say I'll refund your $15. since I talked you into them. This leads me to believe her reviews are not totally honest. I needed to get my hair fixed quickly so I asked my bay area sophisticated friend (why didn't this occur to me before) who her stylist was and she told me about Angela at Faze's in South Lake Tahoe. I booked an appointment and she was awesome! Within a couple of hours my hair looked gorgeous. I hope this helps someone out!
This is Tamara from Creative Colours and I take my reviews and work very seriously. It is important for people to know that my many reviews are all 100% true and I have 10 years of experience --> I am a good hair dresser and to compare me to Supercuts is a huge injustice and very disturbing. I GUARANTEE ALL OF MY WORK, AND ASKED HER AT THE TIME IF HER HAIR WAS WHAT SHE WANTED AND SHE SAID YES AND TIPPED ME $35(over 30% tip)!! please read follow up details
Great People!. My hair needed a lot of corrective color to go from black cherry to blonde because I had used so dark color in it on my own, but Tamara at Creative Colors did it with ease. She came up with some custom formulations for corrective color and I am extremely pleased with the result. My hair came out a perfect warm blonde and still looks super healthy. I'll definetly be going back throughout the summer for more. More than that, Tamara and the rest of the staff are so sweet and down to earth. If you want to be treated right this is the place to go.
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