Reno >Animal Emergency Ctr
No way!! Only for rich folk who like to waste money. Buyer beware! $ Scam! I took my cat here in an emergency and, though they came across "nice" in some ways, the charges were unbelievable. They clearly take advantage of the situation... not to mention that most everything they told me was wrong. Yes, you read that right. Overall, my cat was getting worse, thanks to their orders. I decided to do my own research and stopped listening to their advice. As soon as I did, my cat got better and thank God is doing well now! =) Later, talking to my hairdresser about my experience, she said, "You didn't go to that place on...?" and mentioned this very place. She went on to tell me a horrific experience she had there as well (with her dog) and she called them "scammers." My mother told me to file some sort of charge against them. I do not plan on going back there that is for sure. If you want to pay hundreds or thousands of dollars for treatment that could cost much less; and, if you want to be given very bad advice that could cause your pet to be in more pain or die: use this place. My cat is alive today because I stopped listening to these so called vets and used my brain instead. It is truly sad when you are a better vet than the real vets. To the vets: please open your eyes, minds and hearts ...rather than just taking hard earned money from people because you can. Go back to school if you need to do so. If you don't want to return to school, at least do your ethical duty and consider all case factors. Speaking of school, don't try to pay all your student loans back at once!! Stop taking advantage of people with your outrageous charges!! Don't be so selfish and ignorant. Penny wise and pound foolish. What else can I say? Good luck and Bless you. At the same time --- buyer beware!! Unfortunately, I put my bill (thousands of dollars) on a credit card. However, what comes around goes around. I'm just glad my kitty made it!!
Great experience if you have an ailing pet!. Both the staff and doctor were extremely sensitive and caring towards me and my pet. I would go there again any time!
Rude staff, very nice doctors. To whom it may concern: I am revising my review of your facility, upon receipt of your letter, even though my feelings have not changed. Thank you for your correspondence and for addressing this issue.
Awful Customer Service. Recently I brought my very sick dog to The Animal Emergency Center. The people working there were awful, rude and very inconsiderate of my feelings. At this very difficult time, I really needed a friendly face not just a good vet. Yes, they seemed to be very competent for animal emergencies but that is it. Any day of the week you could find more friendly people working at Taco Bell than here.
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