Reno >Alterations Connection
My wedding was saved!.
A couple of weeks ago, which was 24 hours before I was leaving for my destination wedding I decided to put on my wedding dress and practice my first dance. To my utter horror the bustle on my dress, that had been done professionally, was less than adequate for the weight of the dress. The ties were ripping out and I had not even worn the dress yet. The sides were dragging on the floor and there was no way I could dance on my wedding day in this dress. At 8am on Saturday morning I called Alterations Connection after finding them on a Google search and Dawn, the owner answered (before business hours). I explained I was leaving for Mexico for my destination wedding at 4am Sunday and that I needed the bustle redone that day. She told me to be there at 9am.
I arrive promptly at 9am and Dawn was ready to get to work. She put me at ease right away and I knew she would do whatever it would take to make my dress right.
She promised me my dress would be done that day and that I would be able to have my first dance. She spent about 1 hour with me checking and measuring and marking the dress. She called me later that afternoon (after business hours) for me to come back to try on the dress. I put on the dress and then she fine tuned all the layers to make sure it was perfect.
Dawn was a delight to work with and she saved my special day! She did an excellent job and went above and beyond to fix the work that was done incorrectly in the first place.
Dawn at Alterations connection is the best!
Many thanks to Dawn!
horrid service and work. Rude service, marginal to poor work, no tolerance for requests for improvement on a bad job. When I called in a FOURTH attempt to get a job done satisfactorily, Dawn said "Sorry" and hung up on me. She has no time or interest to listen to instructions or concerns with the job done. However, her front desk person (her son) will verbally abuse you for no extra charge. Check the BBB report.
Great taylor. I lost 105 lbs. and either had to buy a complete new wardrobe or have EVERYTHING taylored. I chose to use Dawn, now she altered 35 pairs of pants, a 3/4 length leather jacket and a wool over coat. A very expensive leather sports coat, suits, shirts, the only thing she didn't alter of mine is my underwear. She did an incredible job and now everyone says I look great! THANK YOU DAWN!!
EXTREMELY BAD CHOICE. Do not use this service. Dawn attempts to cut corners and do as little work as possible. She is a hack. Fine a quality alternations person. You will regret going here. She lied to me, too.
Great Work. I have to hem every single pants I buy because I am short. Dawn has done them all, and I have never had a problem with any work she has done. Work is always done on time, looks professional, and never comes apart. The signs in the shop are really funny. No, you won't get smothered in mushy customer service, but you will get great quality alterations on your clothes - and know it won't be ruined.
Simply the Best. Simply put, Alterations Connection is the best tailor shop in Reno. I've been to all of them and have never had the service, concern and quality workmanship that they offer. I've taken in business clothes and even by daughters wedding gown.....and Dawn works wonders and knows the fine art of fitting. In my daughters case, they only had three days to prepare the gown and they did it in two.....and it had five layers and a six foot train! If you want to look good in your clothes, this is the place to go.
Avoid like the plague.. Rude, abrasive and downright mean. Mind you, this isn't some dispute with the business. We walked in the door and they were just rude even before hello until we left. Stay away. There are plenty of other places to go in Reno.
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