My Citysearch

How do I use My Citysearch? To take advantage of My Citysearch's many features, simply fill out the registration form here. Only your user name will be visible to the public. All other information is kept private unless you choose to make it public. back to top

How do I save items on My Citysearch? Once registered, you can save any location on the site by clicking the "Save to My Citysearch" link located directly below the top bar: Once you've saved a location, it will be added to "My Saved Locations" in the My Citysearch section. back to top

What are my Saved Locations? This is where locations you selected are stored until they are organized into your public or private lists.

How do I create Insider Lists? Follow these steps to create an Insider List: Step 1: Click the Edit My Lists link on the left side of your My Citysearch page. Step 2: Type a name for your list in the text field. (35 characters max, including spaces) Step 3: Write a brief introduction for your list in 20 words or less. Step 4: Opt to share your list publicly or keep it private. Step 5: Click the Add button. Your new list will be added to your public or private sub-group, and you can move or copy your saved items into it. back to top

How do I rename lists? Follow these steps to rename a list: Step 1: Click the Edit My Lists link on the left side of your My Citysearch page. Step 2: In the Update a List field, select the list you want to rename from the drop-down menu. Type the new list name in the New Name text field. Step 3: Add/or edit a brief introduction for your list in 20 words or less. (Optional) Step 4: Opt to share your list publicly or keep it private. (Optional) Step 3: Click the Save button. Your list will be renamed and you can continue to move or copy your saved items into it. back to top

How do I delete lists? Follow these steps to delete a list: Step 1: Click the Edit My Lists link on the left side of your My Citysearch page. Step 2: In the Delete a List box, select the list you wish to delete from the drop-down menu. Step 3: Click the Delete button. Your list and all the locations in it will be deleted from your My Citysearch page. back to top

How do I move or copy items within My Citysearch? Follow these steps to move or copy items from My Saved Locations to public or private lists: Step 1: Click the check box next to the item you wish to move or copy. Step 2: Select Move or Copy from the first drop-down menu. Step 3: Select the list you wish to move or copy to from the second drop-down menu. Step 4: Click the Go button. back to top

How do I delete saved items? Follow these steps to delete an item you have previously saved: Step 1: Click the check box next to the item or items you wish to delete. Step 2: Select Move from the first drop-down menu. Step 3: Select Trash from the second drop-down menu. Step 4: Click the Go button. back to top

What if I find an Insider List title or introduction offensive? If you feel an Insider List title or introduction contains questionable content, you may ask us to review it. To submit a list title or introduction for review, click the Report Abuse link located at the top of the specific list page. This will prompt a small dialogue box confirming your action. Once you click 'Ok' the list will be flagged for review. If we determine that the list does not meet the standards for publication on Citysearch, we will remove it from the site. Why has my Insider List title or introduction been changed to Rename This List? The title or introduction to your list has been changed due to offensive content. Please click the Edit My Lists link and update your list title or introduction according to Citysearch guidelines. back to top

     

Ratings

What is the Best of Citysearch Index? The Best of Citysearch Index is a scoring system that utilizes several sources of information, including online popularity and recommendations, to determine the city’s best businesses. From restaurants and hotels to hair salons and plumbers, the Best of Citysearch Index is an integral part of the Citysearch commitment to help you make an informed decision about where to go and why. back to top

How is the Best of Citysearch Index calculated? Citysearch uses the online popularity of a business to determine an initial value. We only assign values to the top businesses across the country. Next, and most importantly, we evaluate the member and editorial recommendations for all businesses. Positive recommendations score a business higher towards 9.9. Negative recommendations score a business lower to 1.0. back to top

How does a business receive a “Popular,” “Recommended” or “Highly Recommended” identifier? • Popular - If a business has lots of online traffic and very few recommendations. • Recommended - If a business has only a few positive recommendations, or has a mix of positive and negative recommendations. • Highly Recommended - If a business has an overwhelming positive response from many of our members and editorial staff. If a business receives many more negative recommendations than positive, it does not receive an identifier. back to top

How do I make a recommendation for a business? You must be logged on to My Citysearch to take advantage of this feature. Once logged on, click the “Rate It!” button on any business’s profile and you’ll be invited to make recommendations based on four criteria as they relate to the specific business, and an overall score. When you are finished, simply click the “I’m Done” button and you will be returned to the original profile page. However, if you choose the “I Have More to Say” button, you will have the opportunity to write a short review (tips on writing these are available here) and answer some additional questions. If your rating conforms to our guidelines, it will be posted in 1-3 days. back to top

How can I see a list of businesses I have rated? Step 1: Click the My Citysearch link in the menu bar. Step 2: Click on My Profile You will see a list of items you have rated. back to top

How are movies and events rated? Movies and events use a 5-star rating system. The overall score is determined by averaging editorial and member recommendations. You can see the specific ratings of our editors and users by clicking the tabs marked "Editor's Review" and "User Ratings" near the top of the main page for the event. Online popularity is not used to determine the rating of events and movies. back to top

How do I rate another user's review? You may choose to judge the helpfulness of a rating with the voting buttons (shown below). Ratings that have been voted most helpful by the community will have greater visibility on the site. back to top

Can I change a rating I have already submitted? Yes. Simply re-visit the profile page for the business or event you rated and click the Add your own rating link. You are free to make as many modifications to your previous rating as you like and re-publish. back to top

What if I find a rating offensive or incorrect? If you feel a rating should be removed from our site, you may ask us to review it. Click through to the individual rating's page, and then click the Request for removal link. You will then be asked to reference our guidelines and provide one of four reasons for your removal request. If we find that the rating does not meet the guidelines for publication on Citysearch, we will remove it from the site. back to top

    

Offers

What is an Offer? Offers are online coupons from a wide variety of local businesses. You can use Offers to get discounts on goods and services. Offers are available throughout the site and are indicated by the Get Offer link on a business profile page. back to top

How do I use/redeem an Offer? Once you find an Offer that you would like to take advantage of, please do the following: Step 1: Click on the "Print Offer" button located above the coupon to go to the printer-friendly version of the page. Step 2: Click the Print button on your browser, or simply click the "click here" link at the top of the page to launch your browser's print window. Click the Print button, and the coupon page will be sent to your printer. Step 3: Cut out the Offer that you want to use. *Please be sure to read any restrictions that are printed on your offer. Step 4: Bring the Offer with you when you visit the business in question in order to receive your discount. back to top

How do I create an Offer for my own business on Citysearch? To create an Offer for your business, please fill out the form located here. back to top

     

Newsletters

How Do I Manage My Newsletter Preferences? You can easily manage your newsletter preferences by visiting the newsletter management page. If you are a My Citysearch member, select the My Citysearch tab from the top bar, and then select My Newsletters from the left hand side links. If you are not logged in, enter your user name and password. If you are a My Citysearch Lite member, select the My Citysearch tab from the top bar and you will automatically arrive at the newsletter management page. If you are not logged in, enter your e-mail address. At this page, you can sign up for new newsletters by selecting a city for each newsletter you would like to receive. You can add as many cities per newsletter as are available. You can also unsubscribe to newsletters here, by selecting “Unsubscribe” from the drop down for each individual newsletter. Make sure to click on “Save Changes” to update your preferences. back to top